When we were fortunate to have Meredith and Brad of A Care Connection become part of our lives, we had already been in a long battle to acquire services for our son and were accustomed to being provided with misleading and contradictory information. When we were told that we needed to find a “support coordinator” for him, we were not even sure what that was. With very little helpful information provided, we began to research what a support coordinator’s role would be and read testimonials that may be helpful. We made many phone calls to our list of agencies and received very few responses.
Meredith, of A Care Connection, was quick to reply and knowledgeable from the first phone call. She took the time to explain what the role of the support coordinator would be, and immediately began working with me on what we lovingly called, “Team Michael!” Meredith and Brad work together regardless of who is assigned as your support coordinator. They both not only listened and learned more about Michael and what he needed, but supported us as well. They were continuously present and active in our goal of finding Michael a safe and appropriate environment to reside. They go above and beyond! Their care and concern for our son is genuine and appreciated more than words can express!
Meredith and Brad truly understand the difficulties that parents face when fighting for the rights of their children. Meredith took the time and care to create an ISP that reflected Michael’s needs. I highly recommend this agency to advocate for your child, find answers to questions, and support your family through the challenges you will face in finding the best care for your loved one.
Finding an efficient Support Coordinator for your child should not be a time-consuming task, and yet, so often I hear about the challenges other parents face in this field. Meredith and Brad at ACCOFNJ have taken the burden of checking up on my son’s support services, away from my to do list. They periodically check in to make sure his services are running effectively and that any upcoming changes to his agenda are noted. My emails and text messages are always adeptly answered, so I am not left waiting for information that is important to my son’s scheduling. I truly could not recommend a more competent support coordinator service.